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ORDER & PAYMENT

How to Buy
Step 1: Search for the item from our website.
Step 2: View product details. Description and product specifications are indicated. 
Step 3: Once decided, click Add-to-Cart
Step 4: Check your Order Summary then Checkount if items as complete
Step 5: Sign in to you account or Sign-up for new users
Step 6: Select mode of delivery - Delivery or Pick-up
Step 7: Insert Discount code or E-voucher(if applicable)
Step 8: Select payment method
Step 9: Check our acknowledgment of receipt of your order (via email) and payment instructions.
Step 10: Issue payment online or over the counter.
Step 11: Send proof of payment to loveyourskin.spsc@skinpharma.com.ph or to our Facebook and Instagram pages.
Step 12: Wait for the confirmation email and track your order.

 

Delivery & Shipment
All items are shipped directly from PH. An email notification will be sent to your registered email address once order is received and you can track it via the link provided or at XEND.com.ph

  1. There are two ways to receive your orders:
    Delivery - Skinpharma's accredited logistics partner is XEND. 
    Pick-up - You may collect your items in our physical store located at 5E Road1 Project6 Quezon, City from Mondays to Friday 9AM to 5:30PM
  2. We charge the following rates for door-to-door delivery.
    Orders 999 and up - FREE
    Order below 999 - Metro Manila - 89
                                     Provincial - 129
  3. Delivery fees will be included in your order summary and will be charged per transaction.
  4. We deliver nationwide. We know how much your orders matter!
  5. Delivery acceptance of authorized person.whether all of your ordered items are delivered against the delivery note, and then sign on the delivery note to acknowledge receipt and acceptance before returning it to our logistics partner.
  6. Always make sure to check the products delivered against your order summary to ensure complete delivery of items.
  7. Please send us a message at loveyourskinpharma.com.ph should we fail to deliver your order within our committed time. You may also call us at 928-4748 from Mondays to Saturdays, 9AM to 5:30PM only.